Terms & Conditions

TERMS & CONDITIONS

This website (“Website”) is operated by Jetts Fitness India. By accessing or using this Website, you

agree to these terms and conditions. If you do not agree to these terms & conditions, you must not

access or use this Website. Jetts Fitness India reserves the right to update or modify these terms and

conditions at any time without prior notice. It is your responsibility to review these terms

periodically for changes.

These Terms of Use apply to your access to and use of this Website and do not alter in any way the

terms and conditions of any other agreement you may have with Jetts Fitness India, unless

otherwise specified by Jetts India. If you breach any of these terms and conditions, your

authorization to use this Website automatically terminates, and you must immediately discontinue

its use.

If you do not agree to these Terms of Use and the Privacy Policy, you must immediately log off the

Website and refrain from using it.

COLLECTION OF VISITOR INFORMATION

All information collected on this Website is governed by our Privacy Policy, unless stated otherwise.

To access certain services, you may be required to register with Jetts Fitness India through a

any additional terms and conditions applicable to those services.

All content, software, and technology on this Website are either owned or licensed by Jetts Fitness

India and are protected under Indian and international copyright laws. Jetts India grants you a

limited, personal, non-exclusive, and non-transferable license to access and use the content solely

for your personal, non-commercial use. Any other use, including reproduction, modification,

distribution, transmission, republication, display, or performance of the content, software, or

technology on this Website, is strictly prohibited without prior written permission from Jetts Fitness

India.

TRADEMARKS

The trademarks, service marks, trade dress, and logos (“Trademarks”) displayed on this Website are

registered and unregistered Trademarks of Jetts Fitness International or other respective owners. No

element within this Website shall be interpreted as granting any right or license to use a Trademark

without the prior written consent of the respective Trademark owner.

OTHER INTELLECTUAL PROPERTY

Jetts Fitness India holds all intellectual property rights, including copyrights and Trademarks, for this

Website and its contents. You are prohibited from copying, modifying, transmitting, adapting, or

otherwise infringing upon these intellectual property rights without the prior written consent of

Jetts Fitness India.

LIABILITY FOR PROPERTY

(a) Jetts is not liable to you for any personal property that is damaged, lost, or stolen while on or

around the Club including, but not limited to, a vehicle or its contents or any property left in a locker.

(b) If you cause damage to the Club or any equipment you are liable to Jetts for its cost of repair or

replacement.

ACCURACY

The information published on this Website may contain typographical errors, inaccuracies, or

omissions concerning services, pricing, locations, or other elements. Jetts Fitness India reserves the

right to correct any errors or update information at any time without prior notice. If Jetts Fitness

India identifies pricing errors, the corrected price will apply to all applicable transactions.

DISCLAIMER OF WARRANTIES

THIS WEBSITE AND ALL CONTENT, MATERIALS, PRODUCTS, AND SERVICES PROVIDED ON OR

THROUGH THE WEBSITE ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY

WARRANTIES, EXPRESS OR IMPLIED.

To the extent permitted by law:

All statutory and implied warranties or guarantees are disclaimed, except those which cannot be

excluded by law.

Jetts Fitness India does not guarantee uninterrupted, error-free operation of this Website or that the

Website will be free of harmful components, including viruses, trojans, or malware.

Jetts Fitness India makes no representations regarding the accuracy, currency, completeness, or

reliability of the Website or its contents.

Jetts Fitness India does not guarantee compliance of the Website content with laws outside India. If

you access the Website from outside India, you do so at your own risk.

LIMITATION OF LIABILITY

IN NO EVENT SHALL JETTS FITNESS INDIA, ITS AFFILIATES, FRANCHISEES, OR AGENTS BE LIABLE FOR

ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM OR IN

ANY WAY CONNECTED TO THE USE OF THIS WEBSITE OR ITS SERVICES.

The aggregate liability of Jetts Fitness India in any case shall not exceed Rs 400/-.

PROHIBITED ACTIVITIES & VISITOR OBLIGATIONS

As a user of this Website, you must not:

Violate any laws or regulations.

Upload or post any false, harmful, defamatory, obscene, offensive, or unlawful content.

Impersonate another individual or misrepresent your identity.

Upload or distribute content that infringes intellectual property rights of others.

Send unsolicited advertising, spam, or chain letters.

Upload content containing malware, viruses, or any harmful code.

Interfere with the security or functionality of this Website or its servers.

Collect or store personal data of other users without consent.

Use automated systems like bots or scrapers without written permission.

You are solely responsible for any content you post or share on the Website (“User Content”). By

posting User Content, you grant Jetts Fitness India a perpetual, irrevocable license to use, reproduce,

and display the content for purposes connected to this Website.

INDEMNIFICATION

You agree to indemnify and hold Jetts Fitness India and its affiliates harmless from all claims,

damages, expenses, or liabilities (including legal fees) arising from your use of this Website or any

violation of these Terms of Use.

LINKS TO OTHER WEBSITES

This Website may include links to third-party websites. Jetts Fitness India does not review or control

such websites and is not responsible for their content, policies, or practices. Accessing third-party

websites is entirely at your own risk.

CHANGES TO TERMS OF USE

Jetts Fitness India reserves the right to revise these Terms of Use at any time without notice. Your

continued use of the Website after any changes indicates your acceptance of the revised terms.

CONTINUED OPERATION, ACCESSIBILITY, & MAINTENANCE OF THIS SITE

Jetts Fitness India may modify, suspend, or terminate the Website or its services without notice. We

are committed to accessibility and inclusion. If you face any accessibility issues, please email us at

memberexperience@jetts.in.

YOUR ACCOUNT

If you are a registered user, you are responsible for maintaining the confidentiality of your account

credentials and for all activities under your account. Jetts Fitness India reserves the right to suspend

or terminate your account for misuse.

PAYMENT

You authorize Jetts Fitness India and its payment processing partners to charge your selected

payment method for any products or services you purchase. Payments are non-refundable unless

stated otherwise. Jetts Fitness India is not responsible for unauthorized transactions resulting from

user negligence or incorrect payment details.

FITNESS CLUB OWNERS, EMPLOYEES, TRAINERS OR OTHER CONTRACTORS

If you are a Jetts Fitness club owner, employee, trainer, or contractor, you may only use member

data (“Member Data”) for the purpose of assisting members with their use of Jetts services.

Unauthorized disclosure or misuse of Member Data is strictly prohibited and may result in legal

action.

GENERAL PROVISIONS

These Terms of Use shall be governed by Indian law. Any disputes shall be subject to the exclusive

jurisdiction of Indian courts. If any part of these Terms is deemed invalid, the remaining provisions

shall remain enforceable.

SUBMISSIONS

Any feedback, suggestions, or submissions made through this Website become the property of Jetts

Fitness India, which may use them without restriction or compensation.

MEMBERSHIP TERMS AND CONDITIONS

MEMBERSHIP & PERSONAL TRAINING AGREEMENT:

GENERAL TERMS AND CONDITIONS

1. MEMBER, by executing this Agreement, does hereby join the CLUB and such membership entitles

the MEMBER to use the facilities. The MEMBER is entitled to use the facility only and shall be

required to use his/her own athletic equipment and clothes.

2. MEMBER agrees to abide by all membership regulations of the CLUB and comply with the stated

and customary rules for participation and use of equipment.

3. MEMBER agrees that he/she shall not engage in any type of commercial or business activity inside

the facilities. MEMBER shall not act as a trainer for any other MEMBER or guests and any acts which

constitute such business activities are strictly forbidden. If the MEMBER engages in such commercial

or business activities MEMBER’s membership shall be subject to immediate cancellation and the

balance of the contract declared due and payable in full immediately.

4. MEMBER agrees that MEMBER shall abide by the CLUB dress code at all times while in the facility

and will not wear denims or any trousers/shorts that have denim type seams or reverts. MEMBERs

are not allowed to enter the CLUB in flipflops or bare feet.

5. MEMBER agrees that he/she shall not use loud or profane language inside the CLUB premises, nor

shall he/she molest, badger, assault or harass other CLUB MEMBERs, guests or employees. If the

MEMBER engages in such behavior, his/her membership shall be subject to immediate cancellation,

and the balance of the contract declared due and payable in full immediately.

6. MEMBER understands that the CLUB prohibits the use of any drugs or steroids and the MEMBER

agrees not to use any drugs or steroids on the CLUB premises. The CLUB or its employees do not

promote the use of any kind of drugs or steroids. MEMBER acknowledges and is aware that steroids

can cause numerous physical, mental, and emotional problems relating to physical maturity and

growth and may cause heart disease, strokes, liver dysfunction, sterility and infertility, and many

other adverse health problems. MEMBER recognizes and acknowledges that there are serious

criminal and civil penalties for the illegal possession, sale, use, trading, or exchange of drugs and

steroids.

7. The MEMBER acknowledges that they are aware of the inherent risks of injury or ill health

resulting from use of the services of the Club under this Agreement and from participation in

exercise generally. In consideration of participation in activities within the Club facility, the Member

agrees to that they shall participate in all activities at their own risk and responsibility whether

supervised or not by staff. The MEMBER agrees to release and hold harmless the Club from and

against all actions in respect of any incident arising out of injury, loss, damage or death caused to the

MEMBER in any way what so ever in their usage of the Club.

9. MEMBER agrees to abide by all CLUB policies, follow the directions of the employees and staff

regarding safety and securities issues, and to treat the staff, employees and other MEMBERS with

courtesy.

10. MAINTENANCE OF FACILITIES: The CLUB may be temporarily closed for periods of up to 2 (two)

weeks each year for maintenance purposes.

11. MEMBERSHIP FREEZE POLICY 12 MONTHS MEMBERSHIP: If you have an annual membership (i.e.

12-month, etc.) you may freeze time on your membership for medical reasons. Membership can be

frozen. Freezes can be from minimum 30 days to maximum 120 days. A MEMBER may freeze his/her

membership only a maximum of four times during the membership tenure. We may ask for

documentation like medical records and prescriptions to verify your situation. While your

membership is frozen, the Minimum Term will be extended for the same time as the freeze period.

Direct debit payments that falls in the freeze period will also be frozen (expect the freeze fee).

Freezing fees + Taxes will be applicable while you freeze your membership.

12. MEMBERSHIP FREEZE POLICY 06 MONTHS MEMBERSHIP: If you have a half yearly membership

(i.e. 06-month, etc.) you may freeze time on your membership for medical reasons. Membership can

be frozen. Freezes can be from minimum 30 days to maximum 60 days. A MEMBER may freeze

his/her membership only a maximum of two times during the 06 months membership tenure. We

may ask for documentation like medical records and prescriptions to verify your situation. While

your membership is frozen, the Minimum Term will be extended for the same time as the freeze

period. Direct debit payments that falls in the freeze period will also be frozen (expect the freeze

fee). Freezing fees + Taxes will be applicable while you freeze your membership.

13. Gartner lockers are temporary day lockers. If you wish to rent a shoe locker please consult Club

Management on the Terms & Conditions. The club will not be responsible for any loss or damage to

your personal belongings. A replacement membership / temporary card is chargeable.

14. Jetts Fitness shall not honor or entertain any verbal commitment by company/club staff that is

contrary to the Terms & Conditions or club rules as mentioned in the Membership Application &

Agreement form.

15. Lockers are provided for the care of your personal belongings. Jetts Fitness recommends that

you do not bring valuables into the club during your workout. If you do have valuables, please be

advised Jetts Fitness does not assume any responsibility for the safekeeping of these valuables, and

will not entertain any claims regarding damage or theft while on-premises.

16. Any group class or classes and services can be modified, changed or cancelled, at the discretion

of management at any point of time.

17. There would be some classes for which management can charge from members, on per class or

per session basis.

Equipment

1. You understand and acknowledge that Jetts purchases or leases the equipment from a third party

and therefore does not manufacture any of the fitness or other equipment used in the Club.

1. You understand and acknowledge that Jetts is providing recreational services and may not be held

liable for defective products or equipment.

PAYMENT OBLIGATIONS

1. MEMBER agrees to pay monthly dues on time, including notifying the CLUB promptly if there are

any changes to his/her banking or credit/debit card information used for automatic payment

changes or to be charged a declined payment fee and/or a late fee per delinquent payment.

2. The MEMBER shall provide necessary details and agrees to monthly auto debit from their account

for the payment of the membership fees to the Club.

3. MEMBER agrees to pay all costs of collection incurred by the holder of this Agreement if this

account becomes due for more than 60 days.

4. MEMBER agrees to continue to fulfill the financial obligation of this Agreement, except as allowed

below

5. Unless canceled as provided in this Agreement, MEMBER will be responsible for all payments due

and owing to the CLUB, even if MEMBER does not use the CLUB’s facilities and services. However, in

the event of death or disability, the liability for fees will stand terminated as on the date of death or

disability. If the CLUB becomes temporarily unavailable due to an unforeseen event such as fire,

flood, loss of lease etc we will extend the MEMBER’s membership privileges for the period the

facilities were unavailable.

6. If the MEMBER violates this Agreement and the terms contained therein or any of the rules and

regulations for use of the facility, the CLUB may suspend the MEMBER and he/she shall not be

entitled to a credit for any payment dues or other fees due or paid pursuant to this Membership

Agreement. In the event, the MEMBER continues to violate the terms of this Agreement or the rules

and regulations governing the facility, the MEMBER’s membership may be terminated by the CLUB,

and the balance of the contract declared due and payable in full immediately.

7. MEMBER agrees that his/her failure to use the CLUB facilities shall not release the MEMBER from

the obligation to make all payments required by the terms of this Membership Agreement.

8. DEFAULT AND LATE PAYMENTS: Should you default on any payment obligation as called for in this

Agreement, the CLUB will have the right to declare the entire remaining balance due and payable

and you agree to pay allowable interest, and all costs of collection, including but not limited to

collection agency fees, court costs and attorney fees. A default occurs when any payment due under

this Agreement is more than 10 (ten) days late. Should any monthly payment be due for more than

10 (ten) days, then the MEMBER will be charged a late fee. An additional service fee will be charged

for any cheque, draft, credit card or order returned for insufficient funds or any other reason. If the

MEMBER is paying monthly dues by Electronic Funds Transfer (EFT), the CLUB’s Designated Billing

Company reserves the right to debit via EFT, all amounts owed by the MEMBER including any and all

late fees and service fees.

9. GST/ SERVICE TAX: Notwithstanding any other provisions of this Agreement, you understand and

agree that the amount of your monthly membership dues is based on current GST rates and the

same could vary during your membership, the CLUB has the right to adjust the monthly membership

as per the varied GST rates. If you have requested the privilege of paying your monthly dues by pre-

authorized electronic funds transfer, the monthly amount so transferred will be adjusted to reflect

any varied GST rate.

10. RIGHT TO CHANGE DESIGNATED BILLING COMPANY: The CLUB hereby reserves the right to

change the Designated Billing Company at their discretion and without warning to any MEMBER. If

such a change is made, the full terms and conditions of this Agreement will continue to apply, and

you agree to authorize the new Designated Billing Company to continue debiting your account.

11. NOTICE: In no case shall the liability of the Club towards the Member exceed the amount paid by

the Member to the Club

CANCELLATION AND/OR TERMINATION OF THE MEMBERSHIP

1. Membership fee is non-refundable.

2. The CLUB retains the right to cancel or suspend the membership of any person for any reason. If

such cancellation or suspension is made due to violation of the CLUB policies, violation of terms of

this contract, or due to damage rendered by the MEMBER or their guests, in addition to the financial

obligations under this Agreement you shall also be liable for cancellation fees + Taxes as a

cancellation fees. In case you are responsible for any damage to the Club, its facility or its

equipment, you will be responsible for the repair or replacement or payment of damages as

estimated by the Club.

3. If the CLUB goes out of business or moves its facilities more than 5 km from its present location.

MEMBER may cancel his/her membership by written notice. Any cancellation under this subsection

will receive a pro- rata refund of any prepayments. Any payments due prior to cancellation taking

effect will still be due and payable. Your account must be current before any cancellation will take

effect. To cancel for any of the above reasons, the MEMBER must send or deliver a written notice to

the CLUB or to the Designated Billing Company.

4. Cancellation prior to the expiry of the Minimum Term Expiry Date: Cancellation prior to the expiry

of the Minimum Term Expiry Date: You may cancel and/or terminate your membership due to

medical or relocation reasons prior to the expiry of the Minimum Term Expiry Date subject to loss of

advance paid for 11th and 12th month.

5. Cancellation after the Minimum Term Expiry Date: You can cancel your membership after the

Minimum Term by giving us a written notice at least 7 (seven) days before the recurring date e.g. If

you provide notice on the 18th of January and your recurring date is 1st of February then you can

use January and you won’t be charged from February. In case you request for cancellation on the

25th of January, you will still be charged on 1st of February.

TRANSFER OF MEMBERSHIP

1.Membership is non-transferable.

2. In certain circumstances and as per management discretion (Club to club basis), the CLUB may

allow your Membership to be transferred to another club, in case your account is up to date and the

transfer will be made on Pro-rata basis, and if there are any dues, they have to be paid on pro-rata

basis. If you wish to transfer your membership, you should inform us of the request to transfer

atleast 7 (seven) days in advance to the recurring date. A transfer fee + taxes shall be payable and

must be paid at the time of application once authorized.

3. In certain circumstances and as per management discretion (Member to Non-member within club

basis), the CLUB may allow your Membership to be transferred to a non-member in case your

account is up to date and the transfer will be made on Pro-rata basis, and the person you transfer to:

is eligible to become a MEMBER; is able to take up your Membership (for example, if you have a

corporate Membership); signs a new Agreement to become a MEMBER for at least the balance of

the Fixed Term; and if there are any dues, they have to be paid on pro-rata basis. If you wish to

transfer your membership, you should inform us of the request to transfer atleast 7 (seven) days in

advance to the recurring date. A transfer fee + taxes shall be payable and must be paid at the time of

application once authorized.

4. The transferee will not be charged for any sums already paid by the earlier MEMBER as the

original MEMBER.

5. If our transfer policy given herein is changed, we will use our reasonable efforts to give MEMBERS

prior notice of the change.

SAFETY NOTICES

1. This facility is under 24-hour recorded video surveillance, which may be retained by the CLUB for

subsequent review and the MEMBER access is logged.

2. Jetts Fitness is an exclusive club for members only. If you wish to bring guests, there is a guest fee

payable for a guest pass. Please consult Club Management for details.

3. Personal training services provided in this facility may be provided either by employees of the

CLUB or by independent contractors operating their own business who are retained by the CLUB.

Regardless, all payments for personal training services are to be made to the CLUB, who will pay the

trainers as the services are provided.

4. MEMBER has access to a free orientation to the facility and the proper use of all equipment. It is

the MEMBER’s responsibility to request this orientation.

5. It is the MEMBER’s responsibility to wipe down all equipment after each use and re-rack the

weights they use.

6. MEMBER is required to use the safety features of the equipment. If you are unsure of how to use

a machine, you should obtain instructions from the staff or personal trainers.

7. Horseplay, vulgar language, abuse of the equipment, working out while intoxicated, or other

inappropriate behavior will not be tolerated and may result in the suspension or cancellation of the

MEMBER’s membership and the balance of the contract being declared due and payable in full

immediately.

8. Cell phones are not permitted in the cardio area. Photography and/or videography are not

allowed anywhere in the CLUB.

9. Age Requirements – Persons under the age of 16 are not permitted in the CLUB.

10. Arms and ammunitions not allowed.

11. Weapons and PSO with weapons not allowed, With or without License.

PERSONAL TRAINING

1. All client information will be kept strictly private and confidential.

2. To maximize progress, it will be necessary for you to follow program guidelines during supervised

and unsupervised (as applicable) training days. Remember — training, nutrition and recovery are

EQUALLY important!

3. You understand that the result of any fitness program cannot be guaranteed. Your Progress

depends on your effort and cooperation in and outside of the session. You acknowledge that

individual results may vary, and no particular result is guaranteed by your trainer.

4. You also agree that, to your knowledge, you have no limiting physical conditions or disabilities

that would preclude an exercise program.

5. You acknowledge that it is your responsibility to inform the trainer about any condition or change

in your health, now and ongoing, which might affect your ability to exercise safely and with minimal

risk of injury.

6. By signing below, you acknowledge that there are inherent risks in participating in any physical

activity or fitness program. If you sustain or claim to sustain any injury while participating in training,

you acknowledge that neither your trainer nor Jetts Fitness is responsible, except where the injury

was caused by their gross negligence or an intentional act.

7. Payment for the personal training package must be made at the beginning of the session at the

Front Desk. The management is not responsible if the payment is made directly to the Personal

Trainer. Do not forget to collect your receipt (soft &/or hard copy) after the payment.

8. Management cannot be held responsible for any client buying supplements from the Trainer.

9. Anabolic steroids carried along or usage inside the premises is strictly prohibited, Membership will

be immediately terminated.

10. A minimum 24-hour notice of cancellation or postponement is required for all appointments.

Notice of fewer than 24 hours will be marked as a “No Show” and will incur a full session fee

payment.

11. Clients arriving late will receive the remaining scheduled session time. The session cannot be

extended. If the Trainer is late, an additional time would be added to the session or to the

subsequent session.

12. All personal training packages come with an expiration. Hence, to be completed within the

stipulated period. After this, valid period, the sessions become void. The validity will start from the

date of activation of the PT package.

14. It is recommended that all the clients should work with their personal trainer three (3) times per

week. However, combination of supervised and unsupervised workouts is possible due to scheduling

conflicts and financial considerations.

13. Once purchased, your sessions are non-refundable and non-transferable.

15. The Client is engaging the Club for personal training services to be provided by the Club’s

Trainers. The Trainer will be assigned to the Client by the Club and is subject to change, should the

need arise. (e.g. If the Trainer leaves the Club, it shall be the Club’s responsibility to provide a

substitute).

16. if the personal training sessions are active for a member and their membership is expired,

He/She is not entitled to receive any Personal training session.

G. MISCELLANEOUS

1. This Agreement may not be amended or modified except by an instrument in writing executed by

the parties mutually hereto.

2. Arbitration: All disputes (except small claims under 10,000) will be settled by binding arbitration

before a sole arbitrator chosen under the Indian Arbitration Act, 1996. The arbitration will take place

in the city in which this club is located unless agreed otherwise. The decision of the arbitrator will be

final and binding on all parties and may be enforced by a judgment entered upon the arbitration

award by any court in India.

3. Should this Agreement be placed in the hands of an attorney for the violation of any provision

contained herein, the parties agree the CLUB shall be entitled to recover all costs and expenses

resulting therefrom, including the attorney’s fees.

4. The parties hereby agree that the whole Agreement between the parties relating to the subject

matter hereof is contained in this Agreement and shall supersede any prior understandings,

arrangements, commitments, or undertakings of the parties, whether written or oral, express or

implied.

5. The CLUB retains the right to modify these policies without warning. Reasonable rules and

regulations may be posted in the Membership Guide or the CLUB from time to time and all

MEMBERs shall be subject to strict compliance therewith. The most current copy of the Membership

Guide can be found at the CLUB or at the CLUB’s website.

6. MEMBER authorizes their club or any other agency appointed by the Club for the purpose of

billing or promotions or collection to contact them by e-mail or telephone or SMS.

H. Risk Warning

(a) Jetts warns that whilst you are on our premises using our Club and recreational services, you are

at risk of suffering physical harm or personal injury including broken bones, soft tissue injuries, joint

injuries, permanent disability or death. These injuries may occur from you:

(i) slipping on wet flooring;

(ii) being struck by weights;

(iii) colliding with equipment, or other Members;

(iv) engaging in strenuous exercise and activities; or

(v) incorrect use of equipment or Club,

(b) You acknowledge that any such injury may result not only from your actions but from the action,

omission or negligence of others.

are not exhaustive, and there are other unknown or anticipated risks that may result in injury, illness

or death.

(d) You acknowledge that whilst every attempt is made to ensure that the recreational services and

facilities provided by Jetts are safe, there are some significant and inherent risks involved, and you

agree that you are participating voluntarily at your own risk and responsibility, thereby exposing

yourself to certain risks.