Terms & Conditions

Terms of Use

This website (“Website”) is operated by Jetts Fitness India. By accessing or using this Website, you agree to these terms and conditions. If you do not agree to these terms & conditions, you must not access or use this Website. Jetts Fitness India reserves the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically for changes.

These Terms of Use apply to your access to and use of this Website and do not alter in any way the terms and conditions of any other agreement you may have with Jetts Fitness India, unless otherwise specified by Jetts India. If you breach any of these terms and conditions, your authorization to use this Website automatically terminates, and you must immediately discontinue its use.

If you do not agree to these Terms of Use and the Privacy Policy, you must immediately log off the Website and refrain from using it.

COLLECTION OF VISITOR INFORMATION

All information collected on this Website is governed by our Privacy Policy, unless stated otherwise. To access certain services, you may be required to register with Jetts Fitness India through a login/registration page. By doing so, you agree to provide accurate information and to comply with any additional terms and conditions applicable to those services.

COPYRIGHT

All content, software, and technology on this Website are either owned or licensed by Jetts Fitness India and are protected under Indian and international copyright laws. Jetts India grants you a limited, personal, non-exclusive, and non-transferable license to access and use the content solely for your personal, non-commercial use. Any other use, including reproduction, modification, distribution, transmission, republication, display, or performance of the content, software, or technology on this Website, is strictly prohibited without prior written permission from Jetts Fitness India.

TRADEMARKS

The trademarks, service marks, trade dress, and logos (“Trademarks”) displayed on this Website are registered and unregistered Trademarks of Jetts Fitness International or other respective owners. No element within this Website shall be interpreted as granting any right or license to use a Trademark without the prior written consent of the respective Trademark owner.

OTHER INTELLECTUAL PROPERTY

Jetts Fitness India holds all intellectual property rights, including copyrights and Trademarks, for this Website and its contents. You are prohibited from copying, modifying, transmitting, adapting, or otherwise infringing upon these intellectual property rights without the prior written consent of Jetts Fitness India.

ACCURACY

The information published on this Website may contain typographical errors, inaccuracies, or omissions concerning services, pricing, locations, or other elements. Jetts Fitness India reserves the right to correct any errors or update information at any time without prior notice. If Jetts Fitness India identifies pricing errors, the corrected price will apply to all applicable transactions.

DISCLAIMER OF WARRANTIES

THIS WEBSITE AND ALL CONTENT, MATERIALS, PRODUCTS, AND SERVICES PROVIDED ON OR THROUGH THE WEBSITE ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED.

To the extent permitted by law:

  • All statutory and implied warranties or guarantees are disclaimed, except those which cannot be excluded by law.

  • Jetts Fitness India does not guarantee uninterrupted, error-free operation of this Website or that the Website will be free of harmful components, including viruses, trojans, or malware.

  • Jetts Fitness India makes no representations regarding the accuracy, currency, completeness, or reliability of the Website or its contents.

  • Jetts Fitness India does not guarantee compliance of the Website content with laws outside India. If you access the Website from outside India, you do so at your own risk.

LIMITATION OF LIABILITY

IN NO EVENT SHALL JETTS FITNESS INDIA, ITS AFFILIATES, FRANCHISEES, OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM OR IN ANY WAY CONNECTED TO THE USE OF THIS WEBSITE OR ITS SERVICES.

The aggregate liability of Jetts Fitness India in any case shall not exceed Rs 400/-.

PROHIBITED ACTIVITIES & VISITOR OBLIGATIONS

As a user of this Website, you must not:

  • Violate any laws or regulations.

  • Upload or post any false, harmful, defamatory, obscene, offensive, or unlawful content.

  • Impersonate another individual or misrepresent your identity.

  • Upload or distribute content that infringes intellectual property rights of others.

  • Send unsolicited advertising, spam, or chain letters.

  • Upload content containing malware, viruses, or any harmful code.

  • Interfere with the security or functionality of this Website or its servers.

  • Collect or store personal data of other users without consent.

  • Use automated systems like bots or scrapers without written permission.

You are solely responsible for any content you post or share on the Website (“User Content”). By posting User Content, you grant Jetts Fitness India a perpetual, irrevocable license to use, reproduce, and display the content for purposes connected to this Website.

INDEMNIFICATION

You agree to indemnify and hold Jetts Fitness India and its affiliates harmless from all claims, damages, expenses, or liabilities (including legal fees) arising from your use of this Website or any violation of these Terms of Use.

LINKS TO OTHER WEBSITES

This Website may include links to third-party websites. Jetts Fitness India does not review or control such websites and is not responsible for their content, policies, or practices. Accessing third-party websites is entirely at your own risk.

CHANGES TO TERMS OF USE

Jetts Fitness India reserves the right to revise these Terms of Use at any time without notice. Your continued use of the Website after any changes indicates your acceptance of the revised terms.

CONTINUED OPERATION, ACCESSIBILITY, & MAINTENANCE OF THIS SITE

Jetts Fitness India may modify, suspend, or terminate the Website or its services without notice. We are committed to accessibility and inclusion. If you face any accessibility issues, please email us at memberexperience@jetts.in.

YOUR ACCOUNT

If you are a registered user, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Jetts Fitness India reserves the right to suspend or terminate your account for misuse.

PAYMENT

You authorize Jetts Fitness India and its payment processing partners to charge your selected payment method for any products or services you purchase. Payments are non-refundable unless stated otherwise. Jetts Fitness India is not responsible for unauthorized transactions resulting from user negligence or incorrect payment details.

FITNESS CLUB OWNERS, EMPLOYEES, TRAINERS OR OTHER CONTRACTORS

If you are a Jetts Fitness club owner, employee, trainer, or contractor, you may only use member data (“Member Data”) for the purpose of assisting members with their use of Jetts services. Unauthorized disclosure or misuse of Member Data is strictly prohibited and may result in legal action.

GENERAL PROVISIONS

These Terms of Use shall be governed by Indian law. Any disputes shall be subject to the exclusive jurisdiction of Indian courts. If any part of these Terms is deemed invalid, the remaining provisions shall remain enforceable.

SUBMISSIONS

Any feedback, suggestions, or submissions made through this Website become the property of Jetts Fitness India, which may use them without restriction or compensation.

MEMBERSHIP TERMS AND CONDITIONS




MEMBERSHIP & PERSONAL TRAINING AGREEMENT:


  1. GENERAL TERMS AND CONDITIONS


1. MEMBER, by executing this Agreement, does hereby join the CLUB and such membership entitles the MEMBER to use the facilities. The MEMBER is entitled to use the facility only and shall be required to use his/her own athletic equipment and clothes.

2. MEMBER agrees to abide by all membership regulations of the CLUB and comply with the stated and customary rules for participation and use of equipment.

3. MEMBER agrees that he/she shall not engage in any type of commercial or business activity inside the facilities. MEMBER shall not act as a trainer for any other MEMBER or guests and any acts which constitute such business activities are strictly forbidden. If the MEMBER engages in such commercial or business activities MEMBER’s membership shall be subject to immediate cancellation and the balance of the contract declared due and payable in full immediately.

4. MEMBER agrees that MEMBER shall abide by the CLUB dress code at all times while in the facility and will not wear denims or any trousers/shorts that have denim type seams or reverts. MEMBERs are not allowed to enter the CLUB in flipflops or bare feet.

5. MEMBER agrees that he/she shall not use loud or profane language inside the CLUB premises, nor shall he/she molest, badger, assault or harass other CLUB MEMBERs, guests or employees. If the MEMBER engages in such behavior, his/her membership shall be subject to immediate cancellation, and the balance of the contract declared due and payable in full immediately.

6. MEMBER understands that the CLUB prohibits the use of any drugs or steroids and the MEMBER agrees not to use any drugs or steroids on the CLUB premises. The CLUB or its employees do not promote the use of any kind of drugs or steroids. MEMBER acknowledges and is aware that steroids can cause numerous physical, mental, and emotional problems relating to physical maturity and growth and may cause heart disease, strokes, liver dysfunction, sterility and infertility, and many other adverse health problems. MEMBER recognizes and acknowledges that there are serious criminal and civil penalties for the illegal possession, sale, use, trading, or exchange of drugs and steroids.

7. The MEMBER acknowledges that they are aware of the inherent risks of injury or ill health resulting from use of the services of the Club under this Agreement and from participation in exercise generally. In consideration of participation in activities within the Club facility, the Member agrees to that they shall participate in all activities at their own risk and responsibility whether supervised or not by staff. The MEMBER agrees to release and hold harmless the Club from and against all actions in respect of any incident arising out of injury, loss, damage or death caused to the MEMBER in any way what so ever in their usage of the Club.

9. MEMBER agrees to abide by all CLUB policies, follow the directions of the employees and staff regarding safety and securities issues, and to treat the staff, employees and other MEMBERS with courtesy.

10. MAINTENANCE OF FACILITIES: The CLUB may be temporarily closed for periods of up to 2 (two) weeks each year for maintenance purposes.

11. MEMBERSHIP FREEZE POLICY: If you have an annual membership (i.e. 12-month, etc.) you may freeze time on your membership for medical reasons. Membership can be frozen. Freezes can be from 30 to 60 days. A MEMBER may freeze his/her membership only a maximum of twice during the membership tenure. We may ask for documentation like medical records and prescriptions to verify your situation. While your membership is frozen, the Minimum Term will be extended for the same time as the freeze period. Direct debit payments that falls in the freeze period will also be frozen (expect the freeze fee). Freezing fee + Taxes will be applicable while you freeze your membership.

12. Gartner lockers are temporary day lockers. If you wish to rent a shoe locker please consult Club Management on the Terms & Conditions. The club will not be responsible for any loss or damage to your personal belongings. A replacement membership / temporary card is chargeable.

13. Jetts Fitness shall not honor or entertain any verbal commitment by company/club staff that is contrary to the Terms &  Conditions or club rules as mentioned in the Membership Application & Agreement form. 

14. Lockers are provided for the care of your personal belongings. Jetts Fitness recommends that you do not bring valuables into the club during your workout. If you do have valuables, please be advised Jetts Fitness does not assume any responsibility for the safekeeping of these valuables, and will not entertain any claims regarding damage or theft while on-premises.





  1. PAYMENT OBLIGATIONS


1. MEMBER agrees to pay monthly dues on time, including notifying the CLUB promptly if there are any changes to his/her banking or credit/debit card information used for automatic payment changes or to be charged a declined payment fee and/or a late fee per delinquent payment.

2. The MEMBER shall provide necessary details and agrees to monthly auto debit from their account for the payment of the membership fees to the Club.

3. MEMBER agrees to pay all costs of collection incurred by the holder of this Agreement if this account becomes due for more than 60 days.

4. MEMBER agrees to continue to fulfill the financial obligation of this Agreement, except as allowed below

5. Unless canceled as provided in this Agreement, MEMBER will be responsible for all payments due and owing to the CLUB, even if MEMBER does not use the CLUB’s facilities and services. However, in the event of death or disability, the liability for fees will stand terminated as on the date of death or disability. If the CLUB becomes temporarily unavailable due to an unforeseen event such as fire, flood, loss of lease etc we will extend the MEMBER’s membership privileges for the period the facilities were unavailable.

6. If the MEMBER violates this Agreement and the terms contained therein or any of the rules and regulations for use of the facility, the CLUB may suspend the MEMBER and he/she shall not be entitled to a credit for any payment dues or other fees due or paid pursuant to this Membership Agreement. In the event, the MEMBER continues to violate the terms of this Agreement or the rules and regulations governing the facility, the MEMBER’s membership may be terminated by the CLUB, and the balance of the contract declared due and payable in full immediately.

7. MEMBER agrees that his/her failure to use the CLUB facilities shall not release the MEMBER from the obligation to make all payments required by the terms of this Membership Agreement.

8. DEFAULT AND LATE PAYMENTS: Should you default on any payment obligation as called for in this Agreement, the CLUB will have the right to declare the entire remaining balance due and payable and you agree to pay allowable interest, and all costs of collection, including but not limited to collection agency fees, court costs and attorney fees. A default occurs when any payment due under this Agreement is more than 10 (ten) days late. Should any monthly payment be due for more than 10 (ten) days, then the MEMBER will be charged a late fee. An additional service fee will be charged for any cheque, draft, credit card or order returned for insufficient funds or any other reason. If the MEMBER is paying monthly dues by Electronic Funds Transfer (EFT), the CLUB’s Designated Billing Company reserves the right to debit via EFT, all amounts owed by the MEMBER including any and all late fees and service fees.

9. GST/ SERVICE TAX: Notwithstanding any other provisions of this Agreement, you understand and agree that the amount of your monthly membership dues is based on current GST rates and the same could vary during your membership, the CLUB has the right to adjust the monthly membership as per the varied GST rates. If you have requested the privilege of paying your monthly dues by pre-authorized electronic funds transfer, the monthly amount so transferred will be adjusted to reflect any varied GST rate.

10. RIGHT TO CHANGE DESIGNATED BILLING COMPANY: The CLUB hereby reserves the right to change the Designated Billing Company at their discretion and without warning to any MEMBER. If such a change is made, the full terms and conditions of this Agreement will continue to apply, and you agree to authorize the new Designated Billing Company to continue debiting your account.

11. NOTICE: In no case shall the liability of the Club towards the Member exceed the amount paid by the Member to the Club


  1. CANCELLATION AND/OR TERMINATION OF THE MEMBERSHIP


1. Membership fee is non-refundable.

2. The CLUB retains the right to cancel or suspend the membership of any person for any reason. If such cancellation or suspension is made due to violation of the CLUB policies, violation of terms of this contract, or due to damage rendered by the MEMBER or their guests, in addition to the financial obligations under this Agreement you shall also be liable for cancellation fees + Taxes as a cancellation fees. In case you are responsible for any damage to the Club, its facility or its equipment, you will be responsible for the repair or replacement or payment of damages as estimated by the Club.

3. If the CLUB goes out of business or moves its facilities more than 5 km from its present location. MEMBER may cancel his/her membership by written notice. Any cancellation under this subsection will receive a pro- rata refund of any prepayments. Any payments due prior to cancellation taking effect will still be due and payable. Your account must be current before any cancellation will take effect. To cancel for any of the above reasons, the MEMBER must send or deliver a written notice to the CLUB or to the Designated Billing Company.

4. Cancellation prior to the expiry of the Minimum Term Expiry Date: Cancellation prior to the expiry of the Minimum Term Expiry Date: You may cancel and/or terminate your membership due to medical or relocation reasons prior to the expiry of the Minimum Term Expiry Date subject to loss of advance paid for 11th and 12th month.

5. Cancellation after the Minimum Term Expiry Date: You can cancel your membership after the Minimum Term by giving us a written notice at least 7 (seven) days before the recurring date e.g. If you provide notice on the 18th of January and your recurring date is 1st of February then you can use January and you won’t be charged from February. In case you request for cancellation on the 25th of January, you will still be charged on 1st of February.


  1. TRANSFER OF MEMBERSHIP


1.Membership is non-transferable.

2. In certain circumstances and as per our discretion, the CLUB may allow your Membership to be transferred to a non-member in case your account is up to date, and the person you transfer to: is eligible to become a MEMBER; is able to take up your Membership (for example, if you have a corporate Membership); signs a new Agreement to become a MEMBER for at least the balance of the Fixed Term; and pays membership fees for at least the balance of the Fixed Term or enters into a Direct Debit Payment Agreement if the fees is to be paid periodically by direct debit; and pays applicable other fees such as Initiation fee and a Head start fee. If you wish to transfer your membership, you should inform us of the request to transfer atleast 7 (seven) days in advance to the recurring date. A transfer fee + taxes shall be payable and must be paid at the time of application once authorized.

3. The transferee will not be charged for any sums already paid by the earlier MEMBER as the original MEMBER.

4. If our transfer policy given herein is changed, we will use our reasonable efforts to give MEMBERS prior notice of the change.



  1. SAFETY NOTICES


1. This facility is under 24-hour recorded video surveillance, which may be retained by the CLUB for subsequent review and the MEMBER access is logged.

2. Jetts Fitness is an exclusive club for members only. If you wish to bring guests, there is a guest fee payable for a guest pass. Please consult Club Management for details.

3. Personal training services provided in this facility may be provided either by employees of the CLUB or by independent contractors operating their own business who are retained by the CLUB. Regardless, all payments for personal training services are to be made to the CLUB, who will pay the trainers as the services are provided.

4. MEMBER has access to a free orientation to the facility and the proper use of all equipment. It is the MEMBER’s responsibility to request this orientation.

5. It is the MEMBER’s responsibility to wipe down all equipment after each use and re-rack the weights they use.

6. MEMBER is required to use the safety features of the equipment. If you are unsure of how to use a machine, you should obtain instructions from the staff or personal trainers.

7. Horseplay, vulgar language, abuse of the equipment, working out while intoxicated, or other inappropriate behavior will not be tolerated and may result in the suspension or cancellation of the MEMBER’s membership and the balance of the contract being declared due and payable in full immediately.

8. Cell phones are not permitted in the cardio area. Photography and/or videography are not allowed anywhere in the CLUB.

9. Age Requirements – Persons under the age of 16 are not permitted in the CLUB.




  1.  PERSONAL TRAINING


1. All client information will be kept strictly private and confidential.

2. To maximize progress, it will be necessary for you to follow program guidelines during supervised and unsupervised (as applicable) training days. Remember — training, nutrition and recovery are EQUALLY important!

3. You understand that the result of any fitness program cannot be guaranteed. Your Progress depends on your effort and cooperation in and outside of the session. You acknowledge that individual results may vary, and no particular result is guaranteed by your trainer.

4. You also agree that, to your knowledge, you have no limiting physical conditions or disabilities that would preclude an exercise program.

5. You acknowledge that it is your responsibility to inform the trainer about any condition or change in your health, now and ongoing, which might affect your ability to exercise safely and with minimal risk of injury.

6. By signing below, you acknowledge that there are inherent risks in participating in any physical activity or fitness program. If you sustain or claim to sustain any injury while participating in training, you acknowledge that neither your trainer nor Jetts Fitness is responsible, except where the injury was caused by their gross negligence or an intentional act.

7. Payment for the personal training package must be made at the beginning of the session at the Front Desk. The management is not responsible if the payment is made directly to the Personal Trainer. Do not forget to collect your receipt (soft &/or hard copy) after the payment.

8. Management cannot be held responsible for any client buying supplements from the Trainer.

9. A minimum 24-hour notice of cancellation or postponement is required for all appointments. Notice of fewer than 24 hours will be marked as a “No Show” and will incur a full session fee payment.

10. Clients arriving late will receive the remaining scheduled session time. The session cannot be extended. 12. If the Trainer is late, an additional time would be added to the session or to the subsequent session.

11. All personal training packages come with an expiration. Hence, to be completed within the stipulated period. After this, valid period, the sessions become void. The validity will start from the date of activation of the PT package.

12. It is recommended that all the clients should work with their personal trainer three (3) times per week. However, combination of supervised and unsupervised workouts is possible due to scheduling conflicts and financial considerations.

13. Once purchased, your sessions are non-refundable and non-transferable.

(a) The Client is engaging the Club for personal training services to be provided by the Club’s Trainer/s. The Trainer will be assigned to the Client by the Club and is subject to change, should the need arise. (e.g. If the Trainer leaves the Club, it shall be the Club’s responsibility to provide a substitute).




G. MISCELLANEOUS


1. This Agreement may not be amended or modified except by an instrument in writing executed by the parties mutually hereto.

2. Arbitration: All disputes (except small claims under 10,000) will be settled by binding arbitration before a sole arbitrator chosen under the Indian Arbitration Act, 1996. The arbitration will take place in the city in which this club is located unless agreed otherwise. The decision of the arbitrator will be final and binding on all parties and may be enforced by a judgment entered upon the arbitration award by any court in India.

3. Should this Agreement be placed in the hands of an attorney for the violation of any provision contained herein, the parties agree the CLUB shall be entitled to recover all costs and expenses resulting therefrom, including the attorney’s fees.

4. The parties hereby agree that the whole Agreement between the parties relating to the subject matter hereof is contained in this Agreement and shall supersede any prior understandings, arrangements, commitments, or undertakings of the parties, whether written or oral, express or implied.

5. The CLUB retains the right to modify these policies without warning. Reasonable rules and regulations may be posted in the Membership Guide or the CLUB from time to time and all MEMBERs shall be subject to strict compliance therewith. The most current copy of the Membership Guide can be found at the CLUB or at the CLUB’s website.

6. MEMBER authorizes their club or any other agency appointed by the Club for the purpose of billing or promotions or collection to contact them by e-mail or telephone or SMS.



CONTACT

For questions or comments related to the Website or these Terms of Use, please email info@jetts.in